Seriously, if you are even thinking of buying this camera: Crayola 2.1 Megapixel Digital Camera take five seconds to read the “glowing” reviews on Amazon.com. Yeah, 1.5 stars out of 5. I think I’ll pass… except I didn’t. I fell pray to the old Costco Christmas super duper deal and in 2009, purchased it for my son. Within two months the thing stopped working. I finally got around to contacting the manufacturer, there is no mention of the manufacturer anywhere on the item and it took me some time to track them down. However, they’re being ridiculous so I replied with a nasty email which I’ll share with you here.
Sent via their online contact form:
Customer Name: D1rtypaws
Customer Status: I am a consumer who already purchased a product.
I purchased this camera:Crayola Kidz Digital Camera (Green): 23070 for my son from Costco in December of 2009 for Christmas. Two months later, despite many battery changes, the camera will not turn on and all of his pictures have been lost. So I started to do some research and have found that this is a recurring problem with this particular camera. Please refund my money, do not send me another version of this camera as from what I can tell, all the cameras from this model are the same, a piece of junk.
E126A00856310 / MID0050709
Their ridiculous email to me:
We are sorry to know that the Camera 23070 is damaged.
We would like to inform that we will honor our warranty. However, we cannot issue refunds under any circumstances.
Please get back to us with the following details and we will guide you with the replacement procedure for the Camera:
1. Proof of Purchase
2. Problem description.
We would like to inform that we will be unable to provide you with the replacement if you do not provide with the Proof of Purchase. The Proof of Purchase should be the date and day when you purchased the Camera, the bill number in which you have been billed for the Camera and the address where you purchased the Camera. We request you to get back to us with the required details for the replacement. Also, the return address is as follows:
Sakar International, Inc.
195 Carter Dr
Edison, NJ 08817.
Please feel free to contact us for further assistance.
Thank you for using Sakar International, the leader in technology.
The Sakar International Team
“When writing back to us please include the text of all previous correspondence. This will help us serve you better.”